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Senior Incident Solution Manag...


Senior Incident Solution Manager Head-End Systems (m/w) 

For our client, a multinational digital broadcasting company in Munich, we are currently looking for a Senior Incident Manager, for a permanent employment .

Starting ASAP





Ihre Haupttätigkeiten:

• Creating a technical solution oriented framework for 2nd level Incident Solution Management for the Head-End system chains used by the company for delivering their broadcast- and broadband products to customers

• Creating and maintaining technical documentations, plans, procedures and processes required for incident solution

• Playing an active role in 2nd level incident management in being not only the expert but also coordinating with experts of all other impacted teams

• Being part of the Service Delivery functions with focus on encryption, authentication and authorization services, VoD- and metadata systems as well as actively supporting relevant projects

Ihr Profil:

• Bachelor/Master Degree in computer science or similar educational background with focus in some of the areas System Design, System Architecture, application development and/or database systems
• At least 5 years of professional experience in development, operation, monitoring and/or quality assurance of IT-based systems respectively experience in system software development. Experience in broadcast and/or OTT systems would be ideal
• Very good analytical skills and high capabilities to create technical documents, presentations and trainings
• Knowledge and practical experience in the areas incident management and/or incident solutions
• Good English Skills, German is a nice to have


Kind regards,
Dominika Lempicka-Wyszynska
Candidate Relationship Manager


Dominika Lempicka

Nash direct GmbH
Graf-Adolf-Platz 15
D-40213 Düsseldorf

Tel.: +49 211 38 769 409