ANTAL INTERNATIONAL GMBH
E x e c u t i v e R e c r u i t m e n t
‘A Global Recruitment Solution Applied Locally’
Our client is a global leader in analytic solutions and value-added services. Their solutions capture and analyze complex information, such as voice, video and text. They allow customers to comprehend and transform big data in order to make more informed and effective business decisions.
Germany / DACH Region
The role:
· Develop and build a scaleable structure to grow revenue for Analytics tools
· Effective delivery of Analytics projects (pre and post sale)
· Growth of Systems Analytics in territory
· Presence and credibility in the contact centre market
· Achieve revenue and bookings against budget
· Through a consultative approach use industry knowledge and best practices, coupled with a knowledge of how analytics solutions can drive improvement to secure new business and differentiate us from our competition
· Work in conjunction with our sales team and partners’ teams to derive a winning proposition and strategy for new business opportunities
· Working with customers on development and maturing of a formal analytics know-how and methodology, to evolve and monitor operational, business and procedural requirements to meet agreed ROI and KPI targets
· Provide input and assistance in preparing proposals or tender responses around the business value, return on investment and consulting services
· Drive a pipeline of prospects
The person:
· Fluent English & German
· Experience in working with Industry Leading Analytics solutions
· Experience in the consulting market preferably around contact centre or customer management sectors
· Sales oriented
· Experience of driving business improvement strategies in a contact centre environment
· Experience in the following areas: Analytics principles and practice, Return on Investment analysis, Contact Centre Strategy, Operational Management & Technology Components, Customer management strategy and execution
· Experience of using Analytics solutions to support performance improvement
· Track record of working with clients to develop business cases to support investment in technology solutions
· Strong numerical skills and ability to analyse and present complex data in a clear fashion
· Prior experience in presentation and demos of software based enterprise level applications is an advantage.
For further information please contact Gerard Forelli for further details and E-Mail a Word copy of your CV to gforelli@antal.com, or call +49 69 976 750
Antal International GmbH · Mainzer Landstrasse 65 · 60329 Frankfurt · · Tel: +49 69 / 97675-0 · Fax: 069 / 97675-111
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