B2X Care Solutions provides fast, efficient and predictable end-to-end customer care solutions for companies in the consumer electronics, telecommunications and IT industries. With our global network of service partners we optimize the entire after-sales process chain: We are involved in product development, manage incoming service requests at call centers and repair facilities and provide support through all repair stages including the reliable supply of spare parts. It is our ambition to deliver the service and warranty promises we make. After all, we are operating on behalf of our clients and therefore feel committed to the highest degree.
To bolster our global IT development activities at the earliest opportunity, we seek for our Headquarter based in Munich an
IT Project Manager
(Software Development & Implementation)
Who will report directly to the Vice President IT Solutions (HQ Munich).
You will be responsible for managing complex application development and client implementation projects. In this context you will perform cost/benefit analyses, define and specify requirements, develop full-scale project plans, allocate resources and provide support to the project team, always ensuring the timely and within-budget completion of your projects. You will facilitate meetings with internal and external stakeholders, provide updates on the project progress, build consensus among decision-makers and, last but not least, guide and inspire the people working with you, focusing on the following tasks and responsibilities:
- Define project scope, objectives and deliverables
- Perform business analyses and specify requirements
- Define project tasks and resource requirements
- Develop full-scale project plans
- Allocate and coordinate project staff and manage project budget
- Set and adhere to project milestones and timelines
- Track project deliverables using appropriate tools
- Provide direction, support and inspiration to the project team
- Manage the quality assurance and change processes for the project
- Monitor the progress of the project and report to all stakeholders
The successful candidate will have a university degree in a Master of Science program or a comparable education and an additional qualification in project management. Absolutely mandatory is a documented minimum of 5 years of successful working experience as a project or development manager for software development projects, especially with web applications / SaaS solutions. Proven experience in people, risk and change management is also absolutely vital. Furthermore we expect a deeper knowledge of LAMP and .NET stacks and architectures for application development as well as the proficient use of project management software. The complexity of the task requires the power to convince across organizations and cultural boundaries as well as superior communication and relationship management skills, combined with result orientation, assertiveness and resilience. Besides high motivation, the position requires a confident and experienced use of MS Office applications, an independent and well-organized working style as well as the ability to lead teams. Excellent verbal and written English is a must-have, German is beneficial but optional.
You are anticipating an interesting and multifaceted position which offers you a high degree of independence within a dynamic team.
Please include a copy of your diploma/degree and reference letters in your application.
We look forward to receiving your application!
By email to: jobs@B2Xcare.com
Additional info at: www.b2xcare.com