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CUSTOMER SERVICE CONSULTANT WI...

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CUSTOMER SERVICE CONSULTANT WITH GERMAN

Would you like to live in the Capital of Central Europe? Prague will amaze you with its low cost of living, great night life, large expat community and opportunity to take cheap flights anywhere in Europe! Also, you will have the chance to start a career in one of the top multinational companies.

One of our top clients, Bluelink has the right opportunity for you! They provide support regarding booking of flight tickets, loyalty program, compensations, luggage claims and other customer services to airline clients.

What are you going to do?

  • Complex care our airline clients (Air France, KLM, Delta airlines, Transavia)
  • Communication with passengers via phone or e-mail in English and German language
  • Providing support regarding baggage claims and baggage tracing, creating flight bookings, changing existing reservations, providing support regarding online check-in etc.
  • Use of reservation software (Oscar / Amadeus…)
Job Requirements
  • Fluency in English and German
  • Strong communication skills
  • Customer oriented attitude
  • Empathy and Stress resistance
  • Experience from a call center or a tourism background is an advantage but also fresh graduates are welcome
  • Other European languages of advantage
Benefits
  • Full training program for free (you will be paid from 1st day of employment)
  • Discounted flight tickets, free language courses, fitness and swimming pool, meal vouchers
  • 23 paid days off
  • Possibility of career growth
  • Multicultural environment
  • Modern and friendly working environment - we won the prize of the best offices in the Czech rep. for 2016!
  • Offices located in the very center of Prague
Start date
ASAP or upon agreement

Location

Prague centre